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Return Policy & Contact Info


Your satisfaction is our top priority so if you're not pleased with a purchase we will take it back within 30 days. Any purchase returned within 30 days will receive a full refund. After 30 days, refunds will only be issued in store credit. Refunds and store credit will be issued for the value of the items purchased including taxes, but shipping and handling charges are nonrefundable.

Replacement Filters Exchanges - a $3.50 flat rate shipping fee is required for an exchange on compost filters. Sizes, with measurements are provided in 2 areas of the product page - please look to product image as well as product description. 

Please ship your package to:

Natural Home Brands
Attention: Returns Department
1915 Mark Court Suite 110
Concord, CA 94520


We stand by everything we sell and we guarantee you will be completely satisfied with your purchase. If you’re not, we’re committed to making it right. We’ll take back any purchase within 30 days. We pride ourselves on offering the best prices possible to our customers at all times.

To reach us, call us at 1-800-835-1412

or Email us at : info@naturalhomebrands.com